Helpful information


New South Wales

Ask your BDM or check online at


The Masters Institute
Level 2, 185 Spring Street
Melbourne 3000

Western Australia

Hair Supplies Training Studio
1/1252 Albany Hwy Cannington, Perth


Ask your Business Development Manager or contact us for information.

New Zealand


La Biosthétique
36 Chesire Street
Auckland 1052


H&B Hair Art & Beauty
96 Cranford St, St Albans
Christchurch 8014

Booking Policies

Use this website to book directly, or contact your business development manager to help you.
You will need the following information when you book a class: names of attendees, including email and mobile number of each and payment method (credit card, salon development fund or paying to your account). Payments are taken at the time of booking.
For enquiries send an email to or call 1300 554 069.

Early bird special

Book at least six weeks before the class to get 20% off the ticket price.


To cancel your booking you must call 1300 554 069 or send an email to
If you cancel with two weeks notice you will receive a full refund. Notice within two weeks or non-attendance incurs a 100% charge. For complimentary classes there is a $25 catering fee applies for no shows.

Course transfer

You may substitute a staff member to avoid the cancellation fee, provided the substitute has the qualifications to meet the course requirements.


In the event that you are too ill to attend, a refund will only be given if we receive a medical certificate from a qualified general practitioner within seven days of the class completion.

Course changes

La Biosthétique reserves the right to cancel or postpone a class due to unforeseen circumstances. In these cases, you’ll be notified by phone and, in the case of cancellations, refunded.